Tag Archives: CRM

Rattlesnake Oil

The next time you hear an executive parroting the “data is the new oil” line, sit them down at your own CRM for a few hours. Eyeball a few of the records your own company’s people created and supposedly cleaned … Continue reading →

Aside | Posted on Monday, 9 October 2017 8:23 am by | Tagged ,

One Weird CRM Trick From Budget

Posted on Monday, 16 February 2015 7:00 am by

I just updated my Budget account profile, which only took a few moments. Now, according to this email, it’s going to take Budget up to another three days to update my profile with them. I have no idea what the … Continue reading →

Posted in Customer Care | Tagged , , , , ,