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Recent Posts
- Sometimes Friday, 15 April 2022 7:58 am
- Who Pulled the Names? Friday, 4 December 2020 8:45 am
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- Know and Value Your Customer: A Forgotten Rule Friday, 24 July 2020 7:52 am
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- @LyftGyft And @Ford is rumored to be cannibalizing parts from #DirtMountainBronco to keep the line running, a possi… twitter.com/i/web/status/1…/ / 19 hours ago
- @LyftGyft I want one too. But @jimfarley98 refuses to tell me when my #DirtMountainBronco, rotting on his lot since… twitter.com/i/web/status/1…/ / 19 hours ago
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Mark Pilipczuk's blog by Mark Pilipczuk is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
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Categories
Tag Archives: PII
One Weird CRM Trick From Budget
I just updated my Budget account profile, which only took a few moments. Now, according to this email, it’s going to take Budget up to another three days to update my profile with them. I have no idea what the … Continue reading
Posted in Customer Care
Tagged Budget, CRM, email, marketing automation, PII, privacy
Comments Off on One Weird CRM Trick From Budget
Best Buy Privacy Fail: The Return of Corporate Gobbledygook
Barry Judge, the EVP and CMO of Best Buy doesn’t take my privacy very seriously. I know this because of the email he sent me last evening. The liberal use of the word “we” tells me this is a committee … Continue reading
Ugly Privacy Legislation is Certain. And it’s Our Fault!
Yogi Berra once said something like “you can observe a lot just by watching.” I recently added Ghostery (highly recommended) to see what information websites were collecting. What I observed was shocking, shameful and something that’s so out-of-control that even … Continue reading
Posted in Data, Marketing, Privacy
Tagged data, government, PII, privacy, regulation
Comments Off on Ugly Privacy Legislation is Certain. And it’s Our Fault!
Data Customization & Privacy: Coexisting?
Regardless of the law, 90% of legal and privacy-related issues can be solved using the following construct: If I couldn’t explain this to my grandmother, then I probably shouldn’t be doing it. I’m at a legal and privacy panel at … Continue reading
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