Tag Archives: email

One Weird CRM Trick From Budget

I just updated my Budget account profile, which only took a few moments. Now, according to this email, it’s going to take Budget up to another three days to update my profile with them. I have no idea what the … Continue reading

Posted in Customer Care | Tagged , , , , ,

Email Forwarders and Meeting-Goers

These are the two attributes I check for in employment candidates who have been employed at big companies.  It seems odd, but in some large corporations there are an entire class of people that seemingly exist simply to forward emails. … Continue reading

Posted in Career | Tagged ,

Payment Processors are the Ball Bearing Factories in the War on Spam

Has the Schweinfurt of the spam industry been identified, in the form of three big credit card payment processing companies?  The New York Times published an interesting article today, which indicates that 95 percent of the credit card transactions for … Continue reading

Posted in Data, Marketing | Tagged , , , ,

Corporate Sports

Go into any office, particularly early in the day once everybody has had a chance to get settled and have their coffee.  What do you hear? Keyboards clacking away, punctuated by the periodic click of the mouse as the send … Continue reading

Posted in Leadership, Rants | Tagged ,