Happy New Year!  I’m glad that you’re reading this and that you, and others, have taken the time to visit and comment on some of my posts.

I started this site in March 2011, just before I went to SxSW for the first time. The month with the heaviest traffic was May and the day with the most visits was June 6th, driven by my annual D-Day post.

The top three posts of the year were:

1. Your Meetings Suck (And So Do Mine) which also received the most comments.
2. Small Business? Now NOT to Stay Small… which was a review of Marsha Collier’s The Ultimate Online Customer Service Guide..
3. Utica: City With a Warm Heart which featured a link to an NPR program about Utica’s welcoming attitude toward refugees.

I’m looking forward to a great 2012 and hope that you’ll continue to follow this blog.