Daily Archives: Wednesday, 16 July 2014 7:26 am

The Customer is Right. Usually.

Posted on Wednesday, 16 July 2014 7:26 am by

Today Seth Godin clarifies Rule #1 by breaking it into two parts a. the customer is always right b. if that’s not true, it’s unlikely that this person will remain your customer. Part b reminds us that our products should never … Continue reading →

Posted in Branding, Customer Care, Marketing, Product Development | Tagged , , , ,