- Your Target Audience Just Got Bigger Thursday, 26 January 2023 9:05 am
- Sometimes Friday, 15 April 2022 7:58 am
- Who Pulled the Names? Friday, 4 December 2020 8:45 am
- Creating a Narrative… Thursday, 12 November 2020 7:45 am
- What are Your Principles? Wednesday, 19 August 2020 7:56 am
- RT @dailystoic: Today, if you find yourself rushed or saying "I just don't have enough time," stop and take a second. Is this actually tru…/ / 8 hours ago
- Caps up 2-0 at start of 2nd. Let’s go Caps! #ALLCAPS https://t.co/KrkGN4AnOn/ / 1 day ago
- Will @sseagalofficial be teaching the orcs how to roll around like clowns when they’re hit? I mean his silly run is… twitter.com/i/web/status/1…/ / 1 day ago
- RT @UCPioneers: Dobay, Allen and Parker Earn AHCA All-American Status bit.ly/3nicPdu/ / 1 day ago
- RT @ZelenskyyUa: Zaporizhzhia. Right now, residential areas where ordinary people and children live are being fired at. This must not becom…/ / 2 days ago
- RT @KyivPost: ⚡️The US will hand over #Patriot missile defence systems to #Ukraine faster than originally planned, CNN has reported, citing…/ / 3 days ago
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Tag Archives: customer care
The Customer is Right. Usually.
Today Seth Godin clarifies Rule #1 by breaking it into two parts a. the customer is always right b. if that’s not true, it’s unlikely that this person will remain your customer. Part b reminds us that our products should never … Continue reading
Posted in Branding, Customer Care, Marketing, Product Development Tagged cancellation, Comcast, customer care, Customer Service, Seth Godin Comments Off on The Customer is Right. Usually.
Coordination: A Lost Art
We all have lots of channels and methods of communicating with our customers. Usually, they only have to be consistently on message. There are instances when it helps to have your communication channels completely aligned, not only on message, but … Continue reading
Posted in Customer Care, Marketing Tagged customer care, radio, subscription, TM Comments Off on Coordination: A Lost Art
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