Daily Archives: Thursday, 20 April 2017 10:29 am

Competitors? Meh.

I saw a post on LinkedIn today about the importance of doing combat with your competitors. That’s misguided and wrong. When you devote resources to something, you are by definition taking them away from something else. Every bit of time … Continue reading

Posted in Customer Care, Leadership, Organization, Philosophy, Product Development, Sales | Tagged , , ,