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Recent Posts
- Who Pulled the Names? Friday, 4 December 2020 8:45 am
- Creating a Narrative… Thursday, 12 November 2020 7:45 am
- What are Your Principles? Wednesday, 19 August 2020 7:56 am
- Know and Value Your Customer: A Forgotten Rule Friday, 24 July 2020 7:52 am
- Chumbox Your Users While Taboolaing Your Brand Equity Monday, 1 June 2020 11:59 am
Twitter Updates
- @acfou I hope that ultimately having those #adtech companies on one’s resume be like having Facebook on the CV. A d… twitter.com/i/web/status/1…/ / 9 hours ago
- @nytopinion @profgalloway @karaswisher The algorithms are often created by socially inept agoraphobic programmers.… twitter.com/i/web/status/1…/ / 9 hours ago
- RT @nandoodles: I’m gonna be a lil sad if I don’t see this story in your newsletter next week @AdContrarian 🥺/ / 10 hours ago
- RT @nandoodles: No surprises here. At the end of the day, the adtech platforms you work with are not working for you or your brand. They’r…/ / 10 hours ago
- RT @nandoodles: I want to be very clear what this means for YOU as an advertiser, who may have been upsold a “brand safety” solution. They…/ / 10 hours ago
- RT @nandoodles: Here’s @Google talking big talk about how seriously they take sanctions law. But if I didn’t DM their team, how much longer…/ / 10 hours ago
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Mark Pilipczuk's blog by Mark Pilipczuk is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
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Categories
Tag Archives: Fees
Mad Men Was Better
You used to pay your ad agency a 15% commission back in the day. You groused about the high fees, the bad or non-existent data about campaign performance and wondered why you had to pay for those fancy Madison Ave … Continue reading
That Was Quick
Verizon wised up to the errors of their $2 fee even faster than I thought. Within hours of my last post on the topic, they changed their mind. It makes me think they really were using The Real Housewives philosophy of … Continue reading
Posted in Communications, Predictions
Tagged Customer Service, Fees, Pricing, Verizon
Comments Off on That Was Quick
Verizon Faceplants on $2 Fee
I was puzzled by Verizon’s attempt to sneak in a $2 “convenience fee” for customers who pay online or via phone. Sure, it’s the end of the year and folks are distracted by the holidays, vacations and getting ready for … Continue reading
Posted in Communications, Customer Care, Predictions
Tagged Customer Service, Fees, predictions, Pricing
1 Comment
