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- Killing the Paywall Monday, 12 August 2019 7:56 am
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- Friends—always, ALWAYS look at the placements (websites, apps, etc.). If you get this instead, be very skeptical. D… twitter.com/i/web/status/1…/ / 13 hours ago
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- @john__rosevear The consulting industry has bamboozled executives into thinking that problem-solving is a) only tau… twitter.com/i/web/status/1…/ / 23 hours ago
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- RT @PostBaron: .@washingtonpost sued twice for release of these docs over 3-year FOIA battle that continues. 2,000 pages of unpublished not…/ / 1 day ago
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Mark Pilipczuk's blog by Mark Pilipczuk is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
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Categories
Daily Archives: Friday, 30 December 2011 4:43 pm
Graduate School: Where CEOs Become Stupid?
Good post from David Pogue on December 15th about what he learned while teaching a course at Columbia Business School. He was amazed at the complete lack of business understanding by the so-called best and brightest at Columbia’s B-school, one … Continue reading
Posted in Career, Leadership, Organization, Philosophy
Tagged CEO, MBA, organization, profitability
Verizon Faceplants on $2 Fee
I was puzzled by Verizon’s attempt to sneak in a $2 “convenience fee” for customers who pay online or via phone. Sure, it’s the end of the year and folks are distracted by the holidays, vacations and getting ready for … Continue reading
Posted in Communications, Customer Care, Predictions
Tagged Customer Service, Fees, predictions, Pricing
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