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Mark Pilipczuk's blog by Mark Pilipczuk is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
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Categories
Daily Archives: Friday, 30 December 2011 4:43 pm
Graduate School: Where CEOs Become Stupid?
Good post from David Pogue on December 15th about what he learned while teaching a course at Columbia Business School. He was amazed at the complete lack of business understanding by the so-called best and brightest at Columbia’s B-school, one … Continue reading
Posted in Career, Leadership, Organization, Philosophy
Tagged CEO, MBA, organization, profitability
Comments Off on Graduate School: Where CEOs Become Stupid?
Verizon Faceplants on $2 Fee
I was puzzled by Verizon’s attempt to sneak in a $2 “convenience fee” for customers who pay online or via phone. Sure, it’s the end of the year and folks are distracted by the holidays, vacations and getting ready for … Continue reading
Posted in Communications, Customer Care, Predictions
Tagged Customer Service, Fees, predictions, Pricing
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