Category Archives: Marketing

Six Trends for Communicators and Marketers

What’s happening now and in 2012 that will impact marketers and communicators?  Check out this blog post I wrote for Neustar. Full disclosure: I work for Neustar and the post I link to above was written for Neustar’s corporate blog.

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Resolved: Become Awesome in Excel in 2012

My career wouldn’t be what it is without my strength in Excel.  I had the good fortune to work for a company that required strong Excel (originally Lotus 1-2-3) skills.  You had to become very proficient in spreadsheets and analysis … Continue reading

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No Press Didn’t Kill Your Product

Products fail in the marketplace all the time.  There’s a couple of main reasons why, but I’ll tell you why they didn’t fail: Marketing Corporate Communications All the marketing in the world can’t make a crummy product work.  Look at the … Continue reading

Posted in Branding, Marketing, Product Development, Rants | Tagged , , | 8 Comments

Startups Channel Bob Hacker

And so should you. Most Internet startups probably have not heard of Bob Hacker.  And the readers of this blog will either be disciples of his philosophy–perhaps without knowing the name–or have no idea what I’m talking about. Let’s talk … Continue reading

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Coordination: A Lost Art

We all have lots of channels and methods of communicating with our customers.  Usually, they only have to be consistently on message.  There are instances when it helps to have your communication channels completely aligned, not only on message, but … Continue reading

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Small Business? How NOT to Stay Small…

Small and startup businesses have it tough.  You have to be chief cook and bottle-washer, CEO,CFO, CMO, CTO, CPO, CSO and much more, usually without (much) help.  Oh, and how do you stay in touch with your customers in this … Continue reading

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Monitor Your Sales Calls? Yep, It’ll Save You Money

I just got a sales call from a very large information services company.  The inside salesperson wanted me to purchase some the data they had to offer and was asking if I was the right guy. I answered “sure” and … Continue reading

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Payment Processors are the Ball Bearing Factories in the War on Spam

Has the Schweinfurt of the spam industry been identified, in the form of three big credit card payment processing companies?  The New York Times published an interesting article today, which indicates that 95 percent of the credit card transactions for … Continue reading

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LTV>CPA

Fred Wilson recently wrote this great post on LTV>CPA.  It’s something us old-school direct marketers had ingrained in us from day one.  It’s something that’s not taught as much as it used to be.  It’s worth a read, particularly the … Continue reading

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It’s Never About The Money–UAW Wages Aren’t Why U.S. Cars Suck

Interesting article in The Truth About Cars on how Ford still has an $8/hour fully-loaded disadvantage to the transplant (Japanese and non-union) automobile manufacturers. The union wages and union rules are red herrings. Yes, they make for good talk and … Continue reading

Posted in Branding, Leadership, Marketing | Tagged , , , | 2 Comments